Heads In The Cloud
002: Mobile Killed The Desktop Star (Maybe)?
Episode Summary
In this episode, we chat with VTech’s Director of Sales Service Providers North America, Matt Hickey. We debate whether the deskphone is truly “dead” as sales remain steady and smartphone integration continues to grow. Matt shares how companies like VTech innovate in the device market while addressing mobility.
Episode Notes
In this episode, we chat with VTech’s Director of Sales Service Providers North America, Matt Hickey. We debate whether the deskphone is truly “dead” as sales remain steady and smartphone integration continues to grow. Matt shares how companies like VTech innovate in the device market while addressing mobility.
Show Links
- Guest: Matt Hickey, Director of Sales and Service Providers for North America of VTech https://www.vtechphones.com/
- VTech https://www.vtechphones.com/
- VTech’s ErisStation Conference Phones https://www.vtechphones.com/business-phones/erisstation
- VTech VCS752 SIP Conference Phone with Two Wireless Mics https://businessphones.vtech.com/pd/3638/VCS752-ErisStation-SIP-Conference-Phone-with-Two-Wireless-Mics
- VTech VCS754 SIP Conference Phone with Four Wireless Mics https://businessphones.vtech.com/pd/3439/VCS754-ErisStation-SIP-Conference-Phone-with-Four-Wireless-Mics
- VTech VSP705 Business Phone, specifically designed for Star2Star https://knowledge.star2star.com/kb/1555
- VTech’s ErisTerminal Business SIP Phones https://www.vtechphones.com/business-phones/eristerminal
- Polycom’s VoIP Desk Phones http://www.polycom.com/voice-conferencing-solutions/desktop-ip-phones.html
- Pioneer’s smartphone integration devices http://www.pioneerrayz.com/
- Discussed Statistics:
- Idea that deskphones will be dead in 2 years countered by market evidence
- Decline of endpoints for desks minimal
- Hardware sales growing
- Increasing mobile integration
- Some end users are better served by traditional technologies than new interactive
features (ex: touchscreens not as useful in industries like operations, construction, etc.)
- Value of contract manufacturing
- VTech unique in their control over R&D, engineering and manufacturing of
their own products